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Case Study

HSI Sensing

HSI Sensing is an international manufacturing company based in Oklahoma, that designs, develops and manufactures reed switches, proximity sensors and other sensing technologies. With the help of their core staff of approximately 170 employees, HSI Sensing proudly ships their American made products to customers around the world.

It was important for HSI Sensing to have the quality control module integrated into the software rather than be a stand-alone system. In contrast to the legacy software, which did not encompass production/shop floor activity, SyteLine enhanced HSI Sensing’s operations by providing visibility into material and labor variances, along with improved accessibility to product quality.

Facts at a glance...

Solution:

ERP

Products:

Infor CloudSuite Industrial (SyteLine) ERP SaaS/Cloud, 2 sites

Industry

Electronics Manufacturer

Location

Chickasha, Ok

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Challenges

  • Production activity was not recorded transactionally in the legacy software
  • Cost of Goods sold was an estimate and scrap/ quality issues were hidden

Benefits

  • Quality control module integrated into the software rather than a stand-alone system.
  • Scalability is no longer a concern.
  • Under budget and within agreed upon Implementation timeline
  • Data conversion was outstanding with no hiccups

“We upgraded SyteLine to the cloud in the busiest year in the history of our company. The project went so smoothly, when we were reflecting upon this years’ wins; the conversion didn’t even make the list because it seemed too easy.”

– Darrell White, Systems Administrator, HSI Sensing

Scalability of SyteLine: Scalability is no longer a concern. We experienced a 40% boost in sales within the last 12 month and had minimal worries about software training or implementation. We have successfully implemented SyteLine at a subsidiary without difficulty. Users at both locations use identical software and support each other. The back-office duties are performed by the same team and are seamless. We know we can grow, and SyteLine will grow with us.

Responsiveness: Godlan has delivered exceptional customer service. Our implementation specialist, Kay, was always just an email or phone call away. She promptly addressed issues and was incredibly easy to collaborate with. Even when posing what might be considered a “simple question,” she made you feel comfortable. I hope that Godlan has another 100 professionals as outstanding as her.

Effectiveness of Communication/Follow-up: When it comes to project implementation, Godlan is proactive. You’re informed about potential delays well in advance of the timeline due date. They over-communicate.

– Darrell White, Systems Administrator, HSI Sensing

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