Infor UAP (User Adoption Platform)

Training & User Adoption

Role-specific knowledge at your fingertips, when you need it.

Infor UAP gives your organization the ability to author and manage unique learning content. Record keystrokes to instantly create custom content that directly reflects how to navigate your organization’s business processes and procedures. Authors can quickly create and publish content including procedural documents, simulations, eLearning courses, and more.

Everything you create can be made available as context-sensitive help with Ming.le Smart Help within your Infor applications. Infor UAP provides both current and future employees the sustainable knowledge needed to master their applications, ensuring that your organization maximizes ROI on its technology investment.

UAP makes content authoring, management, and delivery easy.

Module Highlights

Document business processes with consistent messaging

Record role-specific training content

Create multiple deliverables from a single recording

Deliver context-sensitive help within the application with Ming.le Smart Help

Available in the cloud

Supports 31 languages

Enable your subject matter experts to quickly and easily create content by recording a process flow in your business applications. The single UAP source file can be published into all desired languages and formats, including simulations, business process procedures, test scripts, and online help with Ming.le Smart Help.

Increase user adoption with context-sensitive help. Support users right at the point of need—embed UAP content in all Infor solutions. UAP-generated content is customized to your business processes and software configuration. When users request help or search online support content, they get information specific to their role and what they are doing.

Quickly develop and deploy eLearning courses using pre-defined page formats, interactive media, and integrated quizzes. Incorporate recorded task-based simulations into your courses. Launch the courses via the performance support system, or import them into a Learning Management System (LMS).

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