Darex™ is a fourth-generation, family-owned business in Ashland, Oregon. The company is a leader in designing and supplying knife and drill-bit sharpening equipment to 50+ countries globally via its brands, which include Drill Doctor, Darex Industrial, Work Sharp Outdoor, and Work Sharp Culinary. For more than 40 years, Darex has been creating industry-leading products in the US and works closely with contract workers in China to develop supplier relationships and validate quality expectations. Darex employs around 100 people and has the honor of being named an “Oregon Top Workplace” for seven consecutive years.
Case Studies
Darex
Infor SyteLine
Darex empowers data-driven decision making with Infor CloudSuite Industrial
Facts at a glance...
Solution:
Infor CloudSuite™ Industrial
Products:
Industry
Industrial manufacturing
Location
Ashland, Oregon
Challenges
- Lack of data visibility created information silos throughout the business
- Manual data entry in spreadsheets reduced productivity
- The legacy ERP system was being decommissioned
- The sole IT professional was leaving the company
Benefits
- Real-time access to data empowers data-driven decision making
- Industry-specific modules improve operational efficiency
- Intuitive dashboards decrease the amount of manual data entry
- Continuous cloud upgrades keep the system current
“At the SUN annual conference, we sensed that Infor customers are highly satisfied. This gave us confidence and ultimately led to our decision to move to Infor CloudSuite Industrial (CSI).”
–Beth Hoffmann, Senior Financial Manager & System Administrator, Darex
“That’s the most rewarding thing for me. When employees comes to me with questions, I get to show them how easy it is to find the answer themselves in the system. Their eyes get really big and they think it’s really cool. I love that. Being able to easily access data has made a tremendous difference.”
–Beth Hoffmann, Senior Financial Manager & System Administrator, Darex
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