The Power of Service Management
Infor Service Management is the deepest, most industry-specific service management solution on the market today. It helps service-centered industries deliver better equipment service, resolve problems faster, and manage the entire service process more efficiently.
Infor Service Management is the next generation of service management applications. Through this updated release, third-party financial, manufacturing,and distribution enterprise resource planning (ERP) applications that require advanced service functionality can use Infor ION technology to provide service performance management. This, in turn, helps organizations drive revenue and more proactively provide aftermarket services.
In addition, Infor ION technology helps improve workflow management between software applications and the activities of employers, customers and suppliers, ensuring more consistency across the business with real-time data.
“The only way you can deliver exceptional after-sales service and continuous customer care is by knowing your customers’ equipment better than they do. And a fully connected, intelligent technology system is paramount in making the most of service opportunities.”
-Matt Baginski, Vice President, Equipment, Infor.