Quality. It’s what makes a manufacturer stand out from the crowd. It’s a function that touches every stage of manufacturing, from inbound materials to customer delivery. In a competitive market, where cost and customer expectations run high, reducing defects and rework is not optional. It’s a mandate.
Infor SyteLine ERP includes a fully integrated Quality Control module designed to support manufacturers that want real-time control, full traceability, and actionable data to manage quality in the flow of daily operations.
This article explores how the module helps teams get ahead of issues, not just document them after the fact.
Purpose-Built for Manufacturing Environments
Infor SyteLine’s Quality Control capabilities are developed specifically for discrete manufacturers. They work within the native ERP architecture to avoid data silos and manual workarounds. The module integrates tightly with purchasing, production, inventory, and customer service functions.
Inspection Workflows with Real-Time Triggers
- Create inspection requirements for incoming, in-process, or finished goods.
- Trigger inspections based on item, vendor, work center, or production operation.
- Define sample sizes, frequency, and measurement tolerances.
These rules help you make sure that inspections happen at the right time, without relying on memory or manual intervention. Operators and inspectors can access clear instructions within the same system they already use, which minimizes training overhead and improves consistency.
Centralized Data and Digital Audit Trails
Inspection results are recorded digitally and tied directly to items, vendors, jobs, and serial numbers. Inspectors can enter pass/fail results, measurement data, and exception notes through configurable screens.
- No spreadsheets or clipboards.
- No re-keying into separate systems.
- Complete traceability from supplier to shipment.
Infor’s Quality Control offers real-time quality monitoring, simplifies compliance efforts, and preserves valuable knowledge for continuous improvement.
Controlling Quality Across the Supply Chain
Material issues upstream create production problems downstream. The Quality Control module addresses this with configurable vendor management tools that help mitigate risk early.
Vendor Inspection Rules and Rating System
- Require inspections for specific items from specific vendors.
- Flag new suppliers for higher scrutiny.
- Auto-update vendor ratings based on incoming inspection results.
Procurement and quality teams get clear visibility into supplier performance and can make sourcing decisions with current data, not anecdotal experience.
In-Process and Final Part Inspections
At the shop floor level, SyteLine ties quality checks directly to the routing of the job. Inspection steps can be added to specific operations, requiring confirmation before work can continue.
- Prevents nonconforming product from advancing undetected.
- Supports shop floor hold/release logic.
- Allows for multiple inspection points on the same job or part number.
These features reduce the risk of defects passing unnoticed through the process and give operators clear accountability during each stage of production.
Managing Nonconformance Without the Red Tape
Mistakes happen. What matters is how quickly they’re contained and resolved. The Quality Control module includes a structured Nonconformance Reporting (NCR) system to manage this efficiently.
Nonconformance Reporting (NCR)
- Create NCRs based on failed inspections, internal audits, or customer returns.
- Assign dispositions such as rework, scrap, or return to vendor.
- Capture root cause notes, corrective action steps, and cost impact.
All activity is linked back to specific jobs, materials, and people. This level of detail allows for faster analysis and helps teams fix systemic issues, not just the symptom.
Corrective and Preventive Actions (CAPA)
CAPA functionality is included to formalize follow-up tasks:
- Assign owners and due dates.
- Document process or spec changes.
- Track the effectiveness of corrective efforts over time.
CAPA records live in the ERP alongside the rest of the production and quality data. This helps leadership teams spot patterns and enforce process improvements, not just document failures.
Monitoring Performance in Real Time
Quality data has no value if it sits unused. SyteLine offers role-specific dashboards and reports so leadership can track performance at a glance.
Key Metrics Available
- First-pass yield
- Cost of quality (scrap, rework, returns)
- Inspection pass/fail rates by item, department, or vendor
- Number of NCRs and average resolution time
Supervisors and managers don’t need to request reports. The information they need is accessible through real-time dashboards, configured to the metrics that matter most to them.
Audit Support Without the Fire Drill
For regulated industries or ISO-certified operations, SyteLine supports electronic audit trails:
- Tracks who made changes to inspection plans or CAPAs
- Logs timestamped inspection records with measured values
- Archives historical data for traceability
Preparing for a compliance audit becomes a matter of printing reports, not pulling staff into multi-day prep efforts.
Practical Impact: Fewer Surprises, Less Rework
Every manufacturer has a cost tied to defects. For some, it’s scrap and labor. For others, it’s missed deliveries, warranty claims, or damaged reputation. The most efficient operations don’t inspect quality in—they build it in.
Infor SyteLine’s Quality Control module allows manufacturers to:
- Catch deviations early, while fixes are still inexpensive
- Align production and quality teams with shared data
- Improve supplier accountability and internal training
- Deliver higher consistency across product lines
These are not soft gains. They impact real numbers on the P&L and help operations scale without losing control.
Talk with a Team That Understands the Details
Godlan has implemented Infor SyteLine for over 40 years, with a proven record of helping manufacturers eliminate waste, reduce defects, and strengthen process control. Our consultants come from the industry. We’ve worked on shop floors, not just in conference rooms.
Let’s explore how the Quality Control module could fit into your operation, without disrupting your current flow.
Schedule a consultation and find out how manufacturers like you are using Infor SyteLine to hit tighter specs, lower rework rates, and build smarter.
