We understand that implementing a new ERP system like Infor SyteLine ERP can feel like an overwhelming task, especially in the fast-paced world of manufacturing. ERP systems affect every area of your business, from finance to the shop floor, so it’s imperative that you get Infor implementation right the first time.
With careful planning, a clear understanding of the process, and a trusted Infor implementation consulting partner, you can set your team up for a smooth transition, a quick implementation timeline, and exponential returns for years to come.
Understanding Infor Implementation
Infor SyteLine is one of the most robust ERP systems available. It’s designed to streamline and optimize operations across various industries. For manufacturing managers, implementing Infor means gaining access to a powerful tool that can integrate every aspect of your business, from supply chain management to production scheduling.
But you already know that. And even though the benefits are clear, the path to a successful implementation is rarely without its pitfalls.
We’ve helped manufacturers with every possible challenge ahead of them. For example, you might be dealing with outdated legacy systems, resistance to change from your team, or simply the complexity of aligning a new system with your current processes. Other possible issues include cleaning and migrating data to your new system, determining your level of customization, and onboarding a team of IT specialists who can successfully maintain your new system.
In other words, we’ve seen it all, and we’ve solved it all.
That’s why we encourage our clients to begin with a structured approach to Infor implementation, laid out in this article, so we can easily anticipate and navigate these obstacles and achieve our clients’ goals.
Who Is Infor SyteLine ERP Right For?
Infor SyteLine is a versatile ERP solution designed to meet the needs of various industries, with a strong focus on manufacturing. If your organization is struggling with managing complex supply chains, coordinating production schedules, or integrating disparate systems, Infor can help streamline these processes into a cohesive, efficient operation.
Manufacturing companies that deal with high variability in product types, frequent changes in demand, or intricate compliance requirements will find Infor’s flexibility and scalability particularly beneficial. The system is built to handle the complexities of modern manufacturing, providing tools to enhance visibility, improve decision-making, and drive growth.
If your organization is poised for expansion or looking to enter new markets, Infor offers the scalability to grow with you. Its modular design allows you to add new features and capabilities as your needs evolve, making it a future-proof solution for businesses looking to stay competitive.
We recommend small to medium-sized manufacturing businesses with an annual revenue from $250 million to $1 billion use Infor. Yes, Infor is used by larger, big-name manufacturers like Ferrari, Lenovo, Triumph, and Zildjian, as well. The difference is that small and medium-sized manufacturers can effectively use the Infor OS and ERP modules that come out-of-the-box and save money by adding modules they need as they grow. In other words, Infor is designed to meet the needs of manufacturers out-of-the-box and requires minimal customization compared to larger companies.
How to Prepare for Infor Implementation
Preparation is key to a smooth implementation. Start by conducting a thorough analysis of your current processes, such as a business process review (BPR). Identify areas where your existing systems are falling short and consider how Infor can address these gaps. This will help you define clear objectives for the implementation, ensuring that the new system delivers real value to your operation.
We also recommend engaging your team early in the process. One of the main implementation challenges we consistently encounter is resistance to change from employees. However, change management isn’t as hard as it seems. Start by identifying key stakeholders and involve them from the get-go. Embrace their feedback, gather valuable input and address any concerns they may have early and often. This helps build a sense of ownership, making them more likely to want to learn the new system once it’s in place.
Setting realistic expectations is another important step. ERP implementations are complex and it’s important to be honest about the challenges you might face along the way. This doesn’t mean expecting the worst. It means being prepared to navigate obstacles as they arise.
Step-by-Step Infor Implementation Process
Let’s break the Infor implementation process down into steps to help you visualize what the process will look like end-to-end.
1. The Planning Stage
As a manufacturing manager, you know the importance of having a clear plan. In fact, some manufacturers spend almost as much time planning for Infor implementation as they do performing it.
The planning stage involves assessing the goals of the implementation with clear goals backed by measurable benchmarks, KPIs, and timelines, Each manufacturer has a reason why they are interested in implementation, which can be as simple as getting the whole company on the same page or as complex as integrating the system with an IoT platform to capture and analyze data from the shop floor. The key point is you must know what your goals are and how you’re going to track them.
Then, you’ll need to start securing buy-in from key stakeholders. Select an ERP project manager to help coordinate with affected departments and communicate needs and concerns as they arise.
Next, create an outline of the resources you need to ensure a successful implementation. Work with your Infor SyteLine ERP consultant to assess your current infrastructure and determine what equipment and upgrades you need to support your new ERP system.
Finally, set realistic timelines for each phase of implementation and make a list of the potential challenges you could encounter during the process. Be prepared and proactive. Ask questions. Stay in the loop.
2. System Customization
No two manufacturing operations are alike which is why Infor needs to be tailored to fit your specific needs. Many manufacturers do well using Infor out-of-the-box, but you might need additional modules or add-ons depending on your industry, compliance requirements, or other factors.
So, what is system customization? Customization means configuring the system to align with your business processes. Whether it’s adjusting workflows, setting up specific reports, or modifying the user interface, this step makes sure that the software works seamlessly with how your team operates.
3. Data Cleaning and Migration
Data is the lifeblood of any ERP system. In this step, you’ll transfer your existing data into the new Infor system. This process requires meticulous attention to detail to ensure that all data is accurately migrated without errors or duplicates. Proper data migration sets the stage for reliable reporting and decision-making once the system is live.
4. Test, Test, Test
Before fully launching the system, give it a few dry runs. Testing includes running various scenarios in a testing environment (i.e. not live) to ensure your customized system is functioning properly. Testing helps you identify issues or bugs that need to be addressed before the system goes live, preventing disruptions once the system is fully rolled out.
5. User Adoption Training
A new system is only as effective as the people who use it. Hopefully by this point, you’ve earned buy-in and employees are excited to learn the new system.
Infor offers a User Adoption Platform to get your team started. From there, you’ll want to develop a system of continuing education. As employees come and go, you want to make it easy for your staff to disseminate information to new team members on the fly.
Consider creating programs that cater to a variety of learning styles, such as hands-on training, online training modules, videos, live seminars, lunch-and-learns, and more. Find more ideas in our Infor SyteLine training article.
6. The Go-Live Phase
The go-live phase is when the system is officially launched and put into use. During this phase, it’s important to monitor the system closely and be ready to address any issues that arise. Having a support team in place during go-live ensures that any problems are resolved quickly, minimizing downtime and keeping your operations running smoothly. Your support team may include:
- Your Infor consulting firm
- An ERP project manager
- IT specialists trained on Infor
- A lead stakeholder from each affected department
7. Post-Implementation Support
Yes, ERP systems require on-going support to ensure optimal outcomes. We’re talking about professionals who can assist with updates, upgrades, and monitor data transfer and exchange. This is often included in ERP consulting packages.
You support team will be responsible for troubleshooting any issues that arise, providing additional training as needed, and making adjustments to the system as your business evolves. Post-implementation support helps you maximize the benefits of Infor over the long term.
Post-Implementation Best Practices
Post-implementation, there is still work to be done. Here are some best practices that will help keep you on track as your business begins reaping the benefits of Infor SyteLine ERP.
Regularly Review and Optimize Processes
One of the benefits of Infor implementation is that you can continually optimize the system to align with and improve operations. You may find your team tweaking workflows, updating configurations, or integrating new features as they become available. Set up a system where stakeholders are regularly reviewing their processes and offering feedback. A simple feedback box is a good start.
Ongoing Training
ERP systems are complex. Your team will likely require ongoing training to fully leverage the system’s capabilities. Whether it’s refresher courses or advanced training for specific modules, investing in ongoing education helps your team stay proficient and confident in using the system. And be sure to always be ready with a standardized training program for new hires.
Maintain Strong Communication with Your Implementation Partner
Staying engaged with your implementation partner, like Godlan Inc., is essential for the long-term success of your Infor ERP system. Regular check-ins can help identify and address any issues before they become major problems. Your implementation partner can also provide valuable insights into system upgrades, new features, and best practices.
Common Challenges in Infor Implementation
Even with the best plans in place, challenges can arise. One common issue is underestimating the time and resources required for a successful implementation. ERP implementations are complex projects that demand a lot of attention. As a manufacturing manager, be generous, or at least realistic, when allocating enough time and resources from the start to avoid rushing through vital steps.
Another challenge is managing change within your organization. People are naturally resistant to change, and introducing a new system can create uncertainty among your team. To mitigate resistance, communicate clearly and consistently from start to finish. Let your team know why the change is happening, how it will benefit them, and what support is available to help them adjust.
Lastly, technical difficulties can pose a challenge. Whether it’s unexpected software bugs or compatibility issues with existing systems, these hiccups can slow down the implementation process. Working with an experienced partner like Godlan Inc. can help you navigate these technical challenges. Our expertise ensures that issues are identified and resolved quickly so that you can get back to normal operation as soon as possible.
The Role of a Trusted Infor Implementation Partner
Navigating the complexities of an Infor implementation on your own can be daunting, which is why partnering with a consulting firm like Godlan Inc. makes a world of difference. As specialists in Infor ERP solutions, we bring over 40 years of experience and expertise to the table. We understand the unique challenges faced by manufacturing managers and can provide the guidance you need for a successful implementation.
From initial planning to post-implementation support, Godlan is there every step of the way. We help you avoid common pitfalls, streamline the implementation process, and tailor the system to meet your specific needs. With our support, you can focus on what you do best—managing your manufacturing operations—while we handle the technical details of the Infor ERP implementation.
Read our case studies to learn more.
Let’s Get Your Infor Implementation On Track
Infor implementation is a significant undertaking, but with careful planning, a clear understanding of the process, and the right support, you can achieve a smooth and successful transition.
Remember, the goal of implementing Infor isn’t just to install new software. It’s to transform your business for the better. Contact our experts to schedule a consultation today.
