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Infor GenAI

Accelerate content, insights, and decision-making inside SyteLine with Embedded Generative Intelligence

Ai Features

Infor GenAI builds on the Enterprise AI foundation, adding capabilities to generate, summarize, recommend, and converse with your data. With GenAI, users in SyteLine / CloudSuite Industrial can ask questions in plain language, auto-generate reports, translate, and more — all within the context of their ERP environment.

While Enterprise AI focuses on predictions and recommendations, GenAI lets you interact conversationally with your business data, automate content-rich tasks, and accelerate knowledge workflows — without leaving the ERP. As Infor describes, GenAI is “deeply embedded across the Infor CloudSuite ecosystem,” enabling writing, summarization, and analysis directly in business processes.

  • Ask natural language questions about production, quality, or inventory

  • Auto-generate compliance reports, work orders, or equipment summaries

  • Translate technical documentation, standard work, or manuals

  • Summarize long documents (e.g. contracts, specs, maintenance logs)

The power lies in taking unstructured content (text, documents, emails) and folding it into ERP-driven workflows.

Infor GenAI Brief
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NEW WEBINAR: See GenAI in Action Inside Infor CloudSuite Industrial

In this Godlan webinar, we take a practical look at how generative AI is now built directly into Infor CloudSuite Industrial. We highlight real-world AI workflows and practical manufacturing use cases that teams can start leveraging today to work smarter, move faster, and drive greater efficiency from their ERP environment.

Discover how manufacturers are using AI to:

  • Reduce manual tasks

  • Accelerate decision-making

  • Improve operational visibility

  • Streamline everyday workflows 

 

Core Capabilities & Features

Here are key GenAI features we’ll configure for your business:

Conversational Assistant / Query Engine

Ask ERP-context questions like “Which work orders are delayed?” or “Show me defect causes last month” — and get natural, contextual answers.

Contextual Content Enrichment

Supplement generated text with ERP data — e.g. “Generate a maintenance summary based on sensor readings and work order history.”

Summarization & Insights

Auto-summarize long reports, documents, or logs into a digestible summary with highlights or action items.

Text Generation & Drafting

Auto-draft work instructions, maintenance checklists, product specs, or standard operating procedures.

Translation & Localization

Translate technical content, manuals, or communications across languages.

Answer Generation with Explanations

More than returning a number, GenAI can provide reasoning or narrative to support its answer.

Fine-Tuning & Prompt Engineering

Configure prompts, guardrails, domain embeddings, and training so your GenAI output is aligned with your domain voice and constraints.

Use Cases in Manufacturing & Distribution

Infor GenAI becomes powerful when you pair it with your domain knowledge. Here are sample applications inside SyteLine / CloudSuite Industrial:

Maintenance & Service Summaries

Generate clear, actionable summaries from raw sensor logs or maintenance history — making it easier for technicians to act.

Technical Documentation & Work Instructions

Create or update SOPs, assembly instructions, or inspection checklists automatically, pulling in real-time parameter values.

Contract & Purchase Order Analysis

Summarize key terms, extract obligations, or compare versions (e.g. highlight changes between contract drafts).

Quality Reports & Root-Cause Narratives

Translate numeric variance and defect data into narrative explanations or suggestions.

Operational Dashboards with Narratives

Automatically generate commentary or key insights for dashboards — turning raw KPI metrics into human-readable stories.

Cross-Functional Knowledge Sharing

Make internal documentation accessible via queries: “How do I check spindle imbalance?” or “What was last year’s yield on Line B?”

Embed generative power into everyday workflows = a reduction in friction between data and insight.

Benefits & Outcomes

Deploying Infor GenAI inside your Infor SyteLine brings:

Faster document / content creation — less manual labor

Better user adoption & insight access — users ask instead of search

Enhanced consistency & standardization — language aligned to domain

Reduced knowledge silos — institutional memory becomes queryable

Actionable context around data — metrics become narrative

Scalable productivity uplift — enabling more output for fewer resources

These benefits compound when GenAI complements predictive and prescriptive intelligence (Enterprise AI), accelerating decision, communication, and insight cycles.

Architectural Foundations & Integration

To make GenAI trustworthy, responsive, and maintainable:

Embedded architecture inside Infor OS / CloudSuite

GenAI is not a bolt-on, it’s integrated into the Infor platform, enabling lower latency, context access, and unified data.

Conversational assistant on Infor GenAI Assistant

A natural-language assistant that lives within ERP contexts, handling queries, generation, and orchestration.

AWS infrastructure / AI backbone

Infor’s GenAI uses AWS services for compute, orchestration, and scale.

Domain embeddings & knowledge graphs

Use domain-specific embeddings, LangGraph, or knowledge graphs to align generative output with domain context.

Security, governance & logging

All queries, prompt history, and output logs are auditable. Access control and redaction rules can apply to sensitive domains.

Retraining & model evolution

Feedback, user correction, and domain drift are addressed via scheduled retraining, prompts adjustments, and version control.

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Find more helpful resources inside the

Learning Center

Let’s make your ERP smarter — not just in theory, but in practice.

Bring generative intelligence into your ERP with Infor GenAI — turning data into language, insight, and action.

Godlan is a name you can trust for dependable and accurate implementation.

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